Returns eat into profits. Learn to minimize and manage them effectively.
Common Return Reasons
| Reason | % of Returns | Prevention |
|---|---|---|
| Sizing | 30% | Size guides, sizers |
| Quality | 20% | QC, photos |
| Not as described | 15% | Accurate descriptions |
| Changed mind | 20% | Clear policies |
| Damaged | 15% | Better packaging |
Reducing Returns
Accurate sizing guides. Multiple product photos. Detailed descriptions. Quality packaging. Holycome's low defect rate (<2%) minimizes quality returns.
Holycome Return Policy
7-day returns for stock items. Free replacement for defects. Custom items final sale. We work with partners to resolve issues.
Frequently Asked Questions
What's a good return rate for jewelry?
Under 5% is good. Over 10% indicates problems. Holycome partners average 3-4%.
How do I handle sizing returns?
Offer exchanges rather than refunds. Include printable sizers. Clearly state sizing in descriptions.
Conclusion
Holycome quality minimizes returns. Contact service@holycome.com.