Frequently Asked Questions

Yes. Most SKUs start at 100 pcs, and you can mix 5-10 different styles within that 100 pcs (e.g. 20 pcs each of 5 styles). This is designed for small retailers and first-time importers.

Unit price ranges from $0.5 to $5.9 per piece depending on material, plating and stone setting. Clear price range is shown on every product page. Bigger orders (500/1,000 pcs per style) unlock an extra 8-20% discount.

We charge the sample fee first (covering express courier cost), then fully refund it when your bulk order reaches 500 pcs. Existing styles arrive in 3-5 days by DHL/FedEx.

T/T bank transfer and PayPal are standard. We also support Alibaba Trade Assurance orders. Terms are 30% deposit, 70% balance before shipment. Repeat buyers above $5,000 can discuss flexible terms.

100-500 pcs: 12-18 days. 500-2,000 pcs: 18-25 days. Above 5,000 pcs: 25-35 days. Rush service (5-7 days faster) is available at extra cost.

We currently ship to 42 countries including the USA, UK, Germany, UAE, Australia, Mexico and Russia. If your country is not listed, ask us — we can likely arrange it by sea or air freight.

We run 100% visual QC and hold a 1.2% defect rate. If you receive defective pieces within 30 days of arrival, send photos and we replace them in your next order free of charge.

Yes. Logo engraving starts at 200 pcs, custom packaging at 500 sets, and brand-new custom designs need a 500 pcs MOQ. We sign NDAs for exclusive styles.

Yes: commercial invoice, packing list, certificate of origin, and SGS/nickel-free test reports on request. We also support FBA prep and direct shipping to Amazon warehouses.

Our sales team replies within 2 hours during business hours (Mon-Sat, 9:00-18:00 GMT+8). The fastest way is WhatsApp — see our contact page.